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Customer Support
Liên hệ J.O.O.M Solutions tại Hà Nội
Mức lương: Thỏa thuận
Số điện thoại: 0121.848.3668
Người liên hệ: Nguyễn Thị Trường
Số điện thoại: 0121.848.3668
Người liên hệ: Nguyễn Thị Trường
J.O.O.M Solutions Co., Ltd (JOOM) specializes in IT area which focuses on three main streams including internet outsourcing, ecommerce solution and open source development. We are committed to hiring the best, most enthusiastic team of talented individuals in the industry. If you are interested in becoming part of J.O.O.M Solutions Co., Ltd we invite you to consider the following opportunity: Customer Support.
OVERVIEW
----------------
This is a fantastic opportunity to interact with customers in world-wide market. We look for enthusiasm and want to hire Customer Support who loves dealing with customers.
RESPONSIBILITIES & DUTIES:
------------------------------------------
1. Responsible for answering pre-sale inquiries, providing necessary advice regarding our products and service
2. Provide timely and helpful follow-ups to all inquiries from present customers
3. Coordinate closely with internal working teams for products’ updates or feature requests.
4. Draft and maintain newsletters on a routine base to update our customers on major events
5. Evaluate and propose initiatives on sales, marketing and business development
6. Must be passionate about the online space and have a detailed working knowledge.
7. Must be extremely effective at initiating contacts with potential customers. Having strong presentation skills to close the sale is a plus.
QUALIFICATIONS:
-------------------------
1. Great command of English: equivalent to 6.0 IELTS or 530 TOEFL, excellent writing skill is essential.
2. Familiar with mailing applications (Outlook Express, Microsoft Outlook) and web mails (Yahoo, Gmail…)
3. Experience online practices. Familiar with correspondence via email and online customer services (Forum, Ticket support systems…) a plus.
4. Strong communication and interpersonal skills are required.
5. Ability to build business in a wide-open market.
6. Media sales experience with a mix of online and offline a plus.
BONUS & SALARY :
---------------------------
- Very competitive
- Joom Solutions Co., Ltd is an equal opportunity employer.
- In return for your talents, you will receive a competitive benefits package.
APPLICATION FORMS
-------------------------------
- Letter of Application
- Curriculum Vitae
- Scanned English Certificates and other relevant documents (if any)
Please kindly send us your CV via: http://www.joom.vn/job-apply.html
Closing date for application: 15 August 2009.
Short listed candidates will be contacted via email or phone.
OVERVIEW
----------------
This is a fantastic opportunity to interact with customers in world-wide market. We look for enthusiasm and want to hire Customer Support who loves dealing with customers.
RESPONSIBILITIES & DUTIES:
------------------------------------------
1. Responsible for answering pre-sale inquiries, providing necessary advice regarding our products and service
2. Provide timely and helpful follow-ups to all inquiries from present customers
3. Coordinate closely with internal working teams for products’ updates or feature requests.
4. Draft and maintain newsletters on a routine base to update our customers on major events
5. Evaluate and propose initiatives on sales, marketing and business development
6. Must be passionate about the online space and have a detailed working knowledge.
7. Must be extremely effective at initiating contacts with potential customers. Having strong presentation skills to close the sale is a plus.
QUALIFICATIONS:
-------------------------
1. Great command of English: equivalent to 6.0 IELTS or 530 TOEFL, excellent writing skill is essential.
2. Familiar with mailing applications (Outlook Express, Microsoft Outlook) and web mails (Yahoo, Gmail…)
3. Experience online practices. Familiar with correspondence via email and online customer services (Forum, Ticket support systems…) a plus.
4. Strong communication and interpersonal skills are required.
5. Ability to build business in a wide-open market.
6. Media sales experience with a mix of online and offline a plus.
BONUS & SALARY :
---------------------------
- Very competitive
- Joom Solutions Co., Ltd is an equal opportunity employer.
- In return for your talents, you will receive a competitive benefits package.
APPLICATION FORMS
-------------------------------
- Letter of Application
- Curriculum Vitae
- Scanned English Certificates and other relevant documents (if any)
Please kindly send us your CV via: http://www.joom.vn/job-apply.html
Closing date for application: 15 August 2009.
Short listed candidates will be contacted via email or phone.
Ngày đăng 17-07-2009
Đã xem: 39 lần
Đã xem: 39 lần